Module 1 — Finding the real training need
Skill gaps, skills matrices and the requests that are not training problems at all.
What you will be able to do
Diagnose whether a performance problem is a skill gap, a method problem, a machine problem or a management problem — and only train when training is the answer.
The practical work
Take one recent training request. Write the evidence of the gap, the non-training causes you ruled out, and the measure that would show the training worked.
Prerequisite: No prior module required.
Reading for this module
Read these 3 Garment Ed subjects in order, then take the quiz below.
Practical worksheet
Take one recent training request. Write the evidence of the gap, the non-training causes you ruled out, and the measure that would show the training worked.
- Identify requirements and assumptions.
- Record evidence and calculations.
- Choose a decision and containment action.
- Assign an owner and verification check.
Module quiz
5 questions on Module 1 — Finding the real training need. Answer them all, then check your score before moving on. 4 correct or more is a pass. Your best score is saved on this device, and to your account when you are signed in. This is a self-check, not an accredited assessment.
1. A line misses target and the supervisor asks for operator training. What should be checked first?
2. What does a skills matrix show that an attendance list cannot?
3. Why should a qualification level have a stated criterion?
4. New recruits leave within the first month. Which training question is worth asking?
5. Who should own the training plan?