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Capstone · Training the Trainer

Design, deliver and measure one training intervention

A line's defect rate on one operation is three times the factory average and the supervisor asks for training. You diagnose, design, deliver and measure.

Who this is for: Factory trainers, supervisors, industrial engineers, HR staff and institute lecturers.

What you produce: A training file: the diagnosis, the operation breakdown, the delivery and qualification plan, and the measured result with honest attribution.

Nobody marks this for you. Write your own answer, compare it with the guidance under each task, then mark the capstone done when you are satisfied with it. Your writing is saved on this device, and to your account when you sign in.

  1. Task 1

    Diagnose the cause and state what you ruled out before concluding training is needed.

    What a good answer contains: A good answer checks method, machine, attachment, material and balance first, with evidence, and is willing to conclude that training is not the answer.

    0/1500 characters — saved when you click away.

  2. Task 2

    Write the operation breakdown with key points and reasons, based on the studied method.

    What a good answer contains: A good answer uses the studied method rather than a personal habit and keeps key points few, measurable and explained.

    0/1500 characters — saved when you click away.

  3. Task 3

    Plan delivery and qualification: how you teach, how you practise, and the criterion at which the operator works unsupervised.

    What a good answer contains: A good answer includes demonstration, guided practice and explain-back, and its qualification criterion covers both quality and output.

    0/1500 characters — saved when you click away.

  4. Task 4

    Measure the result and attribute it honestly, then state how the skill will be sustained.

    What a good answer contains: A good answer compares defect rate over a stated period, names any other change that happened at the same time, and sets a short follow-up check against the standard.

    0/1500 characters — saved when you click away.

0/4 tasks have a written answer

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