Applied assessment — quality systems and control plans

Module quiz

8 questions on Module 1 — Quality Systems. Answer them all, then check your score before moving on. 6 correct or more is a pass. Your best score is saved on this device, and to your account when you are signed in. This is a self-check, not an accredited assessment.

1. 1. A control plan lists 'check measurements — as per buyer'. What is the defect in the plan itself?

   Nothing; the buyer's standard governsNo measurable tolerance, sample size, frequency or reaction is stated, so the check cannot be repeated or auditedIt should say 'as per factory standard' insteadIt needs the inspector's name only

2. 2. Fabric arrives with a shade variation the store cannot resolve. Where in the plan should this be caught, and by whom?

   Final audit, by the QA managerIncoming material inspection, by the fabric inspector, with shade grouping before cuttingIn-line inspection, by the line supervisorPacking, by the packing checker

3. 3. Which action is containment rather than corrective action?

   Retraining the operator on the correct attachmentSorting the finished stock and holding the suspect cartonsChanging the pattern notch that caused the misalignmentAdding the check to the control plan

4. 4. A CAPA is signed off two days after it was raised, with 'operator advised' as the root cause. What is wrong?

   Nothing, if the defect has not recurred in two days'Operator advised' is an action, not a root cause, and two days is not enough evidence that the fix heldCAPAs should never close in under a monthThe buyer should sign it, not the factory

5. 5. Your factory holds a quality-system certificate but the same seam defect recurs every month. What does that indicate?

   The certificate is invalidThe system is documented but the reaction loop is not working: failures are recorded and not resolvedThe AQL is set too lowThe lab needs recalibration

6. 6. Which of these belongs in the control plan as a critical-to-quality characteristic for a children's garment?

   Carton print qualityDrawcord and small-part attachment securityThread shade codeFolding method

7. 7. A buyer asks why your factory's own reject rate is lower than their inspection result. What is the most likely honest explanation to check first?

   The buyer is inspecting incorrectlyYour inspectors and theirs classify borderline defects differently — calibration, not effortYour sample size is largerThe lot changed after packing

8. 8. What makes a quality objective useful rather than decorative?

   It is displayed on the notice boardIt names a measure, a target, a period and the person accountableIt uses the word 'zero'It is copied from the buyer's manual