Module 8 · Lesson 14 of 29
Principle 12: go and see the real situation
This lesson and the entire Lean Six Sigma Black Belt academy are free of charge — no fees, ever.
Learning objectives
- Explain the purpose of principle 12: go and see the real situation in garment operations.
- Describe when and how to apply principle 12: go and see the real situation on the shop floor.
- Identify common mistakes and how to avoid them.
Core idea
Decisions begin with direct observation at the actual place, actual item and actual conditions, supported by data.
Method
Go respectfully; observe cycles; ask open questions; verify standards/data; record facts. Gemba is not a blame walk.
Garment-factory example
Examine defective garment, machine, method, material lot, operator conditions and time sequence before assigning cause.
Method
- Go respectfully;
- observe cycles;
- ask open questions;
- verify standards/data;
- record facts
Common mistakes
- Applying the tool without observing actual garment-floor conditions.
Knowledge check
Pick one answer per question. Explanations appear after you submit.
1. Which statement best captures the core idea of Principle 12: go and see the real situation?
2. A common mistake when applying principle 12: go and see the real situation is to:
Author: NOSK.life · Last reviewed: 2026-07-21