Module 8 · Lesson 10 of 29
Principle 8: reliable technology serves people and process
This lesson and the entire Lean Six Sigma Black Belt academy are free of charge — no fees, ever.
Learning objectives
- Explain the purpose of principle 8: reliable technology serves people and process in garment operations.
- Describe when and how to apply principle 8: reliable technology serves people and process on the shop floor.
- Identify common mistakes and how to avoid them.
Core idea
Adopt proven technology only after understanding the process; it should support people, flow, quality and learning.
Method
Clarify need; stabilize process; test small; assess reliability, cyber/data, maintenance and skill; scale with evidence. Do not automate waste.
Garment-factory example
Pilot RFID, machine vision or MES with users, validate accuracy/integration/fallback, and retain human escalation.
Method
- Clarify need;
- stabilize process;
- test small;
- assess reliability, cyber/data, maintenance and skill;
- scale with evidence
Common mistakes
- Do not automate waste
Knowledge check
Pick one answer per question. Explanations appear after you submit.
1. Which statement best captures the core idea of Principle 8: reliable technology serves people and process?
2. A common mistake when applying principle 8: reliable technology serves people and process is to:
Author: NOSK.life · Last reviewed: 2026-07-21