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← Module 9: Presenting and Selling Value Part 2

Activity 6 of 11

Factory case

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A senior manager's buyer demanded a 6% FOB reduction, citing a cheaper competitor. Instead of refusing, the manager shared a transparent cost build-up and offered two trade-offs: a 3% reduction for a 15% increase in order quantity, or full price with 60-day payment terms.

The buyer chose the volume option because it reduced their per-piece logistics cost, and the factory protected its margin per line.

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