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Quality Assurance Manager

Owns the quality system: AQL policy, audit readiness, needle control, root cause and the buyer's technical relationship.

Level
Senior
Works in
QA office, buyer audits, all departments
Department
Quality & compliance
Directory organisations in
Bangladesh, Ireland, South Korea (plants in Bangladesh, Vietnam, Ethiopia), Spain, Sweden, United Kingdom

The daily work

  • Set and police the inspection plan, AQL levels and rework rules across every line.
  • Host buyer and third-party audits and close findings with evidence.
  • Run root cause analysis on repeat claims and chargebacks.
  • Own needle control, metal detection and sharp-tool policy.
  • Train QC staff and calibrate their defect judgement.

Skills employers screen for

  • AQL and sampling statistics used correctly, not by habit
  • Audit protocol experience (buyer codes of conduct, third-party inspection bodies)
  • Root cause tools: 5 why, fishbone, Pareto
  • Writing corrective action plans a buyer will accept

Qualification

Several years of QC/QA on the floor plus a recognised quality qualification. Six Sigma training is a strong differentiator.

How to get in

  1. 1.Build the statistics properly — most QA managers are promoted for reasoning, not for years served.
  2. 2.Take the free standards, compliance and Six Sigma material and apply it to a real defect problem.
  3. 3.Move QC → QA Officer → QA Manager inside a group large enough to have multiple buyers.

Organisations that employ this role

This is a role guide, not a vacancy. These directory organisations employ people in this role but may not be hiring now — check their own careers page for current openings, or browse live NOSK CAREER openings.