Module 12 · Lesson 2 of 14
Define module quiz
This lesson and the entire Lean Six Sigma Black Belt academy are free of charge — no fees, ever.
Learning objectives
- Test Define discipline against realistic garment situations.
- Distinguish problems from solutions and causes.
- Recognise scope, ownership and benefit hygiene.
Coverage
- Project selection
- Problem statement
- VOC and Kano
- CTQ trees
- QFD basics
- Charter and scope
- RACI
- SIPOC
- Benefits
- Timeline
Study links
- Reinforce weak topics in Module 2 lessons.
- Then attempt the Measure quiz.
Garment-factory example
A team writes 'buy new machines' as a project statement; the correct correction is to describe the measurable customer problem and gap first.
Knowledge check
Pick one answer per question. Explanations appear after you submit.
1. A valid Define problem statement:
2. Buyer says 'we hate late shipments'. The correct CTQ is:
3. SIPOC's 'I' stands for:
4. Which is the strongest evidence a project is worth doing?
5. Kano analysis distinguishes:
6. A charter timeline slips silently by six weeks. Best move:
7. RACI's 'A' means:
8. Financial benefit projections should be:
9. 'Fabric shrinkage is high' is:
10. A charter that already names the solution is:
Author: NOSK.life · Last reviewed: 2026-07-21