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← Module 13: Critical Thinking and Root Cause

Activity 3 of 11

Learning objectives

Bangla is being improved for factory-floor accuracy and native wording. It will return once the review is complete. English is available now.

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By the end of this module you will be able to:

Separate symptoms from root causes when a quality failure occurs.
Apply the 5 Why method using evidence rather than opinion.
Set up containment actions that protect the customer while investigation continues.
Choose corrective actions that stop recurrence, not just the current defect.

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