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← Module 13: Critical Thinking and Root Cause

Activity 8 of 11

Exercise

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A buyer reports shade variation between the left and right panels of a finished shirt. Use the 5 Why method to build a cause chain based on evidence, not guesses.

List at least four pieces of evidence you would collect before deciding the cause. Then write the first three why questions and the probable answers. End with one containment action and one corrective action that prevents recurrence.

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